ai consulting

revolutionise the way you work

AI Strategy Consulting

Glitter Consulting can lead your company through a process of determining which AI projects are a priority, and how AI is going to roll out for you in the mid-term and long-term. AI technology is moving very fast, and so it’s important to constantly test and experiment with the newest technology. It’s also critical that you have the governance and policy frameworks in place before implementing AI, to ensure optimal security and safe-guards.
ai platforms implementation

You can start by implementing an LLM into your operations to speed up everyday tasks. This involves subscribing and then teaching your team the relevant use cases, building prompts and training. The next step is to identify other software platforms that have been built on LLMs that apply to your unique business use case, that can speed up your technical work. We can assist in the identification, set up and implementation of these platforms.
ai agents

There are many things within your business that humans no longer need to do. Things like debt collection, answering simple customer service questions, booking appointments, answering the phone, making outbound lead generation phone calls, making credit decisions or doing repetitive data entry. AI can do all of this work now, and bots can be trained to answer phones, chats, make outbound calls, work between browsers, copy data and complete data entry. Glitter Consulting can create AI agents to undertake a range of powerful tasks in your business, reducing your headcount, or freeing up the team for more impactful work.
ai team training

Like all things in business, success rests on the people. Engaging with your team is key to successful AI implementations and transformation. This includes training your team on the AI use cases, processes for speeding up their workday, changing their mindset to work with AI everyday, prompting techniques and platforms. This is an ongoing process, and requires a consistent approach if you want AI to revolutionise your business.
Digital Twins

A digital twin is an LLM that has been trained on your unique company information and becomes a central repository of company IP and information. This can democratise information across your company, and allow people to ask questions and get technical answers from a central source, rather than the laborious task of asking their colleagues. We can create your company’s central source of wisdom and information, so that everyone in the company can access accurate information, fast.
Customer Service AI

Customer service is one of the more exciting applications of AI technology, because it can help you serve customers better, without huge expense or increases in headcount. Glitter Consulting can help with AI chatbots, AI outbound and inbound calling support, other forms of AI telephony, knowledge centres, creating support materials and developing systems to support your finance function. You can also train LLMs to support your people, so they can get quick answers to customer questions.

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AI use cases

AI Debt Collection

We can build an AI agent that works off a list of outstanding accounts over 30 days, that outbound calls and text messages each customer, collecting a payment method in a secure way, so that the payment can be resolved.
Consistent Sales Proposals

Creating consistent sales proposals is easy - use AI software that has been trained with your company information and standardised templates, then simply dump in a client email with the specifics to generate a uniform, professional, on-brand sales proposal in the click of a button.
AI Phone Answering

Train an AI agent to answer your phone, take necessary particulars from clients regarding their opportunity or enquiry, then log this in your CRM automatically, scheduling the lead for the next available sale person to follow up.
Lead Generation

We can scrape data to generate lists of possible new clients from publicly available sources then create outreach campaigns via email and SMS to engage with customers. Once responded, enrol them into nurture sequences, or set appointments with them.
Automated Document Creation

Automate invoice creation, contract generation, or quote preparation using AI-driven templates.
AI Marketing Output

Automatically generate social posts and schedule content across platforms (LinkedIn, Insta, etc.) based on audience data. Turn long-form content into short-form videos. Use AI to generate blog posts, FAQs, or landing pages optimised for search terms.
Key Man Digital Twin

You can create a secure, proprietary LLM containing everything the company or key personnel knows, so that lower level staff can ask the LLM questions, rather than relying feedback from senior staff to make small decisions.
Automated Expense Categorisation

Use AI to scan and sort receipts into accounting software like Xero or QuickBooks.
Voice to Workflow Agents

Say “send a follow-up invoice to John for $500” and the bot drafts and sends it via Xero, then can follow up automatically to ensure payment.
Sales Call Analysis

Use AI tools to analyze conversations, score leads, and surface coaching insights. Identify team members who need further training, or new techniques that work to close customers.
AI Note Taking and Drafting

Draft legal letters, proposals, reports or summarize client meetings instantly. Schedule up and assign tasks instantly based on notes.